Frequently Asked Questions

HOW MUCH WILL IT COST TO TRANSPORT MY VEHICLE?

The cost of transporting an automobile is determined by several factors including the distance involved, the type of vehicle (SUVs are bigger and heavier so they cost more to transport), whether or not the vehicle runs and drives, etc. Most importantly it depends on the market price for other vehicles being shipped throughout the nation. Each season is different.

IS MY VEHICLE INSURED WHILE BEING TRANSPORTED?

Yes. Each and every vehicle we transport is fully insured up to $1,000,000 cargo and liability with no deductibles to our customers.

WHERE WILL MY CAR BE PICKED UP?

We will schedule door to door service but sometimes the driver is unable to manage the car transporter through a residential neighborhood, gated community, or narrow dirt road. In this case the driver may ask you to meet him at the nearest parking lot.

AM I ALLOWED TO PLACE PERSONAL ITEMS IN THE CAR BEING SHIPPED?

Any personal property should be confined to the trunk and not exceed 100 lbs. The carrier is not liable for personal items left in the vehicle.

WHEN SHOULD I SCHEDULE A PICKUP?

Ideally we should be informed at least one week in advance of your requested transport date in order for us to reserve space for your vehicle on the truck and coordinate the proper logistics. Most times we can work with even shorter time frames and welcome any requests.

DO I HAVE TO BE PRESENT WHEN MY VEHICLE IS PICKED UP?

You or your designated representative must be present to sign the release form upon pickup and then to accept the vehicle upon delivery.

WHAT IS THE FIRST STEP?

After requesting your quote we will send you an email or fax (you can request a phone call if neither of these are an option) with the necessary forms attached. Once we receive your completed reservation form we will schedule your vehicle for transport.